1. The 90-day LeanTide offer
The packages advertised on this website include a 90-day money-back guarantee, applied to every package option including the single-bottle trial. The 6-bottle package carries an extended 6-month (180-day) money-back guarantee. Submit your request within the guarantee window that applies to the package you purchased, counted from the applicable purchase date, and follow the return or verification instructions provided by CartPanda support.
Nothing here limits any non-waivable consumer right. Final eligibility is verified against the order and the terms displayed when the purchase was completed.
2. How to request a refund
- Locate your order at orders.cartpanda.com using the email address entered at checkout.
- Email support@cartpanda.com with the subject Refund Request — Order #[your order number].
- Include the checkout email, order ID, reason for the request and any relevant delivery or product details.
- Wait for return or verification instructions before sending a physical product anywhere.
3. Returns and refund method
CartPanda may require a physical return and will provide the correct return address when applicable. Approved refunds are issued to the original payment method. The time for a credit to appear depends on the bank or payment provider.
4. Damaged, incorrect or missing orders
Contact CartPanda buyer support promptly. Include photos when relevant, the order number and a clear description so the fulfillment issue can be verified.
5. Official CartPanda policy
CartPanda’s general physical-product policy states a 30-day guarantee while recognizing that individual products may display a longer period. This LeanTide offer displays the extended 90-day period described above.